Terms and conditions
1. Introduction
Welcome to Viva con Agua South Africa (“we,” “our,” “us”). By accessing and using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
2. Use of the Website
This website is intended to provide information about our nonprofit activities, projects, and ways to support our mission. Users must use the website lawfully and respectfully. Unauthorized use, including but not limited to hacking, data mining, or distributing harmful content, is prohibited.
3. Intellectual Property
All content on this website, including text, images, logos, and multimedia, is the property of Viva con Agua South Africa or its content providers and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our express permission.
4. Donations and Payments
All donations and payments made through our website are voluntary and non-refundable, except in cases of technical errors. We use secure third-party payment processors, and we do not store financial information. If you experience an issue, please contact us.
5. Third-Party Links
Our website may contain links to third-party websites for convenience. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party sites is at your own risk.
6. Privacy Policy
We respect your privacy. Our collection and use of personal information are governed by our Privacy Policy, which you can review on our website.
7. Limitation of Liability
While we strive to ensure the accuracy of information on our website, we do not guarantee its completeness or reliability. We are not liable for any loss, damage, or inconvenience resulting from your use of this website.
8. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes take effect upon posting. Continued use of the website after modifications constitutes acceptance of the new terms.
9. Governing Law
These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be resolved under the jurisdiction of South African courts.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us at wash@vivaconagua.org.za.
11. How long we keep your information for
- We hold your personal information on our systems for as long as is necessary for the relevant activity, for example, in general we will only keep your contact information for as long as our interactions with you continue and for six years thereafter.
- After such a period, within our database, we anonymise records so we can reference behavioural patterns in our data analytics, but the information is no longer personal to you.
12. Complaints
- If you would like to make a complaint about how we process your personal data, please contact support@vivaconagua.org.za.
13. Changes to this Privacy Policy
- This policy may change from time to time. Should we make any significant changes to this policy, such changes will be publicised clearly on our website and communicated with you directly via email.
- This Privacy Policy was last updated on 13 May 2022. Please revisit this policy each time you consider giving your personal information to Viva con Agua.
